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Navy Federal Credit Union Launches New Brand Platform 'Our Members Are The Mission'

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Developed by Fitzco, the series of upbeat spots bring everyday military family life conondrums into the spotlight

Navy Federal Credit Union Launches New Brand Platform 'Our Members Are The Mission'
For members of the military, there is no ‘I’. There is only ‘we’: we stand together, or not at all.

And with that understanding, Navy Federal Credit Union introduces ‘Our Members Are the Mission,’ a new brand platform centred on the credit union’s 85+ years of commitment to the military community. The new platform speaks to their member-first mentality, while highlighting trustworthiness and strength as a financial ally.

The new integrated campaign runs across TV, digital, out of home, radio, social, search and PR. In each of the light-hearted TV spots by Fitzco, Navy Federal members are achieving their financial missions, like financing a car, using mobile banking for quick transactions, or redeeming credit card reward points. 

“We wanted to show the human side of military life. To allow viewers to be a fly on the wall as active duty military, veterans, and their families have real conversations about real life,” said Noel Cottrell, Fitzco Chief Creative Officer. “They still dream and talk about the same stuff that everyone dreams and talks about. Juxtaposing financial moments with the day-to-day life events shows that Navy Federal truly understands the nuances of military life and are ready to help accomplish any life mission.”

Our Members Are the Mission’ lives beyond messaging; it’s a promise and it’s what Navy Federal has always believed.

“Our mission as a credit union, and one that exclusively serves the military community, has always been to put our members first and guide them through their financial journey,” said Pam Piligian, SVP Marketing & Communications at Navy Federal. “This campaign leans into Navy Federal’s purpose of putting our members first, because our members truly are the mission.”
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Advertiser: Navy Federal Credit Union

Chief Marketing Officer: David Matathia (Strategy)

Chief Creative Officer: Noel Cottrell

Post Production / VFX

Colourist: Paul Yacono

VFX Supervisor: Andy McKenna

Producer: Jenny Bright/ A52 - Stacy Kessler-Aungst, Andrew Rosenberger

VFX: A52 (Finishing)

Colour Company: A52

Executive Producer: Kim Christensen


Head of Production: Kate Berry

Animation Company: Elastic

Producer: Chris Almerico

Creative Agency

Creative Agency: Fitzco

Producer: Rick Jarjoura

Group Account Directors: Amber Adoue (SVP)

Group Creative Director: Ryan Boblett

Designer: Mandy Cobb

Strategy Director: Greg Shumchenia

Account Supervisor: Carter Johnson

Production Manager: Mike O’Connor

Chief Production Officer: Christine Sigety (SVP )

Production Company

Production Company: HUNGRY MAN

Executive Producer: Kim Christensen

Director: Wayne McClammy


Music Company: Beacon Street

Engineer: Rommel Molina

Sound Producer: Kate Vadnais

Producer: Adrea Lavezzoli

Sound Design: Beacon Street


Edit Company: Rock Paper Scissors

Editor: Christjan Jordan

Edit Assistant: Pieter Vijoen

Executive Producer: Rana Martin

Managing Partner: Kevin Byrne


Director of Photography: Bryan Newman

Genres: People, Dialogue

Categories: Banking, Finance, Tue, 24 Jul 2018 16:24:14 GMT