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Love Overcomes Adversity in This German Supermarket's Christmas Film

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Serviceplan Campaign's animated spot for PENNY has racked up almost 15 million views in Germany, and releases globally today

Love Overcomes Adversity in This German Supermarket's Christmas Film
‘Christmas Doesn’t Need Much, Only Love' is the title of Serviceplan Campaign’s seasonal film for German supermarket chain Penny. The message has had a big impact in Germany where the film has had over 22 million views, including 14.95 million YouTube views. Today the film is released globally. 

PENNY and Serviceplan Campaign’s 2018 Christmas film shows how in touch the discount supermarket is with its customers' needs and circumstances – and offers a message of hope to people who might be dealing with difficult situations.

Although Germany is one of the wealthiest countries in Europe, there is rising poverty despite economic growth. Discount German supermarket chain Penny wanted to spread the message that 'Christmas doesn't need much. Only Love'. 

This message is expressed in an animated online film mixing live action and 3D animation.  Featuring a single mother who cannot make her son's wishes come true because she doesn’t have enough money, the film has a handmade aesthetic to emphasise the message behind the campaign, that even if you don’t have much money, it is possible to create gifts through love. However, she ultimately finds a way to grant her son a true Christmas miracle – using creativity and love. 2,500 kits were produced to enable people to knit their own teddy bear for Christmas.  Customers were able to win the knits by taking part in an online lottery.


A new version of Elton John's 'Your Song', interpreted by Josephine van Schaik, was produced for the campaign. Until 27 December, the film was only available online in Germany due to global music rights. Elton John himself famously sang on the John Lewis 2018 Christmas ad, which has over 12 million views. Whereas the Penny Christmas film, soundtracked with a cover version of his iconic song, has gained over 14 million views in Germany alone.  

In addition to Serviceplan Campaign, Plan.Net Campaign, Glassworks and Parasol Island are responsible for design and implementation.

Executive creative director Christoph Everke says: "The film and its soundtrack express exactly what people in Germany are experiencing every day. They are getting by with limited resources and their successes are often down to the fact that they are stronger than people who have never had to struggle. The film is an homage to these tough people who do their utmost every day to care for their family."

Serviceplan Campaign has responsibility for development and implementation, and Plan.Net Campaign was the digital agency. The production company was Glassworks Amsterdam.

The campaign starts with a film, but it goes much further. PENNY is actively helping its customers to make their children's apparently unachievable wishes come true. On the campaign website you can chat to a polar bear, who also features in the film, and tell him your deepest wish. As well as having lots of their wishes come true, participants can also look forward to winning a craft set that they can use to make homemade Christmas presents filled with love. 

With this campaign, PENNY once again addresses a topic that is relevant to its target market. It then goes beyond words and puts its message into action. 

For Stefan Magel, executive board member, retail Germany at the REWE Group and COO of PENNY, that#s an extremely important step: "As a discount supermarket at the centre of its customers' lives, PENNY wants to enable all of its customers to have a great Christmas. As well as good-value offers, for us this involves dialogue with customers. It is only when we really understand people's requirements that a campaign can be more than an empty advertising promise. Only then can it become part of our customers' daily reality and really ring true." 
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Brand: PENNY

Digital Agency


Executive Creative Director: Michael Reill

Senior Copywriter: Marc Hermann Hofmann

Senior Art Director: Alexander Kneifel

Account Management: Nadège Jaussi, Franziska Borgwald


Sound Company: m-sound studios

Sound Engineer: Robert Miller


Production Designer: Andy Farago


Carpenters: Steve Lafferty, Johnathan Lawrence, Simon Lipscombe

Specialist Model Makers: Alan Henry, Ruth Harrison, Paul Taylor, Sarah Right

Model / Prop Makers: Kat Simpson, David Riley, Abbie Skinner, Mark Heron, Steph Oakley

Soft Props: Lucy Sturley

Scenic Painter: Sara Watson

Creative Agency


Executive Creative Director: Christoph Everke, Alexander Nagel

Creative Director: Matthias Schuster, Moritz Dornig

Copywriter: Alessia Coschignano

Art Director: Rebecca Labiner

Junior Copywriter: Nedim Aktas, Iasonas Baliamis

Junior Art Director: Elena Sorokova

Account Management: Fabian Kleinmann, Frederike Enk, Julia Leibetseder

FFF Producer: Jochen Hirt (at Neverest)

Production Company


Creative Director: Hugo Rodriguez Rodriguez, Darren Macpherson, Rüdiger Kaltenhäuser

VFX Supervisor: Darren Macpherson, Rüdiger Kaltenhäuser

Set Supervisor: Darren Macpherson, Rüdiger Kaltenhäuser, Kyle Obley

Model Maker: Matias Zadicoff, Esteban Pedrozo, Jose Manul

Characters Texturing and Shading Artists: Matias Zadicoff, Esteban Pedrozo

Rigging: Tiaan Franken, Callum Austin, Jef Fleurkens

Animators: Darren Macpherson, Rüdiger Kaltenhäuser, Alastair Hearsum, Glenn Ewan, Casey Chelchinskey, Callum Austin, Jef Fleurkens, Roman Hinkel, Jon Park

Lighting & Rendering: Darren Macpherson, Callum Austin, Jef Fleurkens, Rüdiger Kaltenhäuser

Particle Animation: Roman Hinkel

2D Animator: Hugo Rodriguez Rodriguez, Maxence Peillon, Alexander Pattinson, Duncan Malcolm

Editor: Anya Kruzmetra

Colourist: Scott Harris

Senior Producer: Ariella Amrami

Lead 3D Artist: Darren Macpherson, Rüdiger Kaltenhäuser

Tracking and Camera: Jef Fleurkens, Aaron Smith, Davide Uccellani

Animation Assist: Heidi Stohr, Hugo Perdiz, Zolna Minik

2D Lead Artist: Kyle Obley

Matte Painting: Hugo Rodriguez Rodriguez

Chief Operating Officer: Anya Kruzmetra

Travel Coordinator: Frankie Modugno

Production Consultant: Lauren Becker

Bidding Consultant: Rick Naude


Music Company: Sizzer

Performer: Josephine van Schaik

Music Coordinator: Jesper Gadeberg



Shoot Producer: Chris Randall

DOP: Sam Morris

Camera Operator: Luke Unsworth

Studio Assistant / Prop Style Assistant: Amanda Haas

Genres: Animation, Documentary, Music performance, Storytelling

Categories: Supermarkets, Retail and Restaurants

Serviceplan Germany, Fri, 28 Dec 2018 15:58:03 GMT