Lively Worldwide Appoints Raffaella Galliano as Client Services Director

Independent global brand experience agency, Lively Worldwide, has appointed Raffaella Galliano as client services director. Galliano, a former board account director at Leo Burnett / Publicis Groupe, has worked in client service roles and leadership teams across commercial relationships in numerous world-leading creative agencies.

At Lively, Galliano will focus on strategic and creative solutions that grow a client’s business through integrated and digital marketing. Bringing an international perspective and deep understanding of cultural nuance, her role is to nurture key relationships and work directly with Ericsson, Coinbase, Arm and A&O. Based in London, she will report to Lively’s co-founders Mike White and Mark Mitchell.

Galliano brings expertise from her work with FMCG, pharma, beauty, retail and travel names including McDonalds, Kellogg’s, L’Oréal, Pfizer, P&G, Unilever and Ebookers. Notable highlights include the development and roll-out across all media channels in 2020 of Ebookers’ ‘Eboo’ new CGI mascot; a mental health campaign created in collaboration with Campaign and Facebook in 2019; and McDonald’s 2018 Effie award-winning Trust campaign.

Her strengths lie in leading teams and nurturing a portfolio of client relationships through effective strategy, cut-through creative campaigns and multi-channel consumer touch-points, helping marketeers grow their business both nationally and globally.

Mike White, CEO and founding partner at Lively, said: “We are so excited for Raffaella to be joining us at such a pivotal time in our business. Our unique offering at Lively means we need unique people with specialist skills from a broad range of areas in marketing. Raffella's knowledge of global brands, how they operate campaigns, and her expertise in top level client service will be of great value to us and to the businesses we work with. I look forward to working with her as we continue to build a future-proof agency.”

Galliano said: “I am thrilled to join the Lively team – not only because they are courageous disruptors, but because they are spearheading the technology and experience needed in hybrid, digital and live events. Lively’s vision is proactively shaping the course of brands and designing new consumer experiences to fit across multiple consumer channels and touchpoints. My role is to give clients the inspiration and confidence to trust that their business growth depends on the amplification of digital and live events; and that the future of their marketing success is held by Lively.”