Discover Taps TBWA\Chiat\Day LA as Brand Creative Agency of Record

TBWA\Chiat\Day LA has been named the brand creative agency of record by credit card and financial services company Discover. The move comes as COVID has accelerated big change within the financial industry and how we all engage with our money.

"Discover is a brand we all know and we believe is a brand that we all can love,” said Erin Riley, president at TBWA\Chiat\Day LA. “Discover has long put its customers first and that type of genuine customer centricity has never been more needed or more relevant. We are thrilled to be partnering with Discover to use the power of Disruption to reveal the soul behind its compelling products and unparalleled service."

As AOR, the agency will handle a variety of responsibilities including strategic and creative development, social and production. With first work anticipated this year, Chiat\Day will be focused on developing Discover’s new brand and creative platform and go-to-market strategy – all in collaboration with existing partner agencies 360i and Spark Media.

“TBWA\Chiat\Day has a history of creating work for distinguished brands that is unique, imaginative and breaks through the noise in the advertising landscape.” said Kate Manfred, senior vice president and chief marketing officer at Discover. “We look forward to partnering with the passionate and talented people at TBWA\Chiat\Day as we continue in our pursuit of helping people achieve brighter financial futures.”

Hansoul Kim will serve as the Business Lead running the Discover account, supported by Jesse Unger, group strategy director, Kirsten Rutherford, group creative director and Caleb Jansen, executive creative director.