The Canadian Down Syndrome Society had a specific goal – to build awareness and spark a public dialogue about a serious issue the public wasn’t concerned about – the dwindling resources being devoted to the Down syndrome community as their population declines. With less than $5,000 in media to build awareness, the campaign focused on architecting a creative idea that would be so breakthrough and provocative it would earn widescale media and force a public conversation.

 

BACKGROUND

 

A rapid increase in pre-natal screening for Down syndrome, along with near universal termination rates, means the population is declining. To the extent that it’s predicted to be extinct in Iceland by 2091.

 

Considered a medical achievement by some, this quiet revolution is having a devastating impact on the current Down syndrome community. Because as the population shrinks, so do the resources, health care, and social services they desperately need. 

 

Down syndrome is a niche condition, which means most people don’t have a personal connection to the community – and aren’t aware of their growing funding gap. The Canadian Down Syndrome Society (CDSS) had the objective of raising awareness of this niche issue among the general public, by forcing a conversation in social media that people outside the community weren’t having or engaged in – all with next to no budget. 

 

CREATIVE IDEA

 

The Down syndrome community’s shrinking population and shrinking funding means that, based on the International Union for Conservation of Nature’s own criteria, they qualify to be on the endangered species list. So, the CDSS took the intentionally subversive act of applying – making our cause unignorable.

 

Introducing Endangered Syndrome: a digital campaign that illustrates why, for the first time in history, a group of people applied to be on the endangered species list. Launching with a social video that featured real people with Down syndrome advocating for the education, healthcare and employment resources they aren’t getting. Our Down syndrome heroes wore animal inspired costumes – dramatizing the point that like endangered animals, there are endangered people in need of support and resources too.

 

The emotional impact of the video, both positive and negative, ensured it would breakthrough and earn media to spark a debate about an issue that was being ignored.

 

 

STRATEGY

 

As a pro-bono organization with less than $5,000 in media, the CDSS had to ignite a conversation about a niche issue, by taking a provocative, creative approach to drive earned media.

To be as disruptive as possible making an issue that wasn’t relevant, news-worthy, we found a striking parallel to another, well-known cause: endangered species. We asked a question that couldn’t be ignored: If a group of people face the same risks as endangered animals, why aren’t they also receiving the same attention, help and support?  This unexpected comparison would erupt a firestorm of attention from the media. 

The goal was to raise awareness among the public, so we targeted news outlets knowing they would latch on to the campaign’s bold and unapologetic approach. The PR strategy featured advocates from the Down syndrome community as the face of the campaign.

 

 

EXECUTION

 

The campaign launched on Canadian Down Syndrome Week, November 1-7, 2018, to capitalize on a moment when receptivity is naturally high.

 

While the conversation began with the video, it was amplified with PR. People with Down syndrome featured in the social video became the campaign spokespeople, creating impactful and engaging news coverage to spread our message.

This was the CDSS’s third year of raising awareness through PR, so we targeted the same news, health and family-oriented outlets that had already covered the CDSS and believed in our mission. This year’s campaign garnered more TV news coverage than in previous years with many national networks covering the initiative.

The coverage was shared widely in social media, with Endangered Syndrome becoming a trending topic on Twitter from organic engagement. To deepen the conversation, all news stories were moderated, allowing the CDSS to answer people’s questions when and where they were asking them.

 

 

RESULTS

 

The campaign’s emotionally-charged creative approach kickstarted an avalanche of press and online discussion. As a result, the campaign achieved the following:

 

-       Tier 1: Media Outputs (to building awareness)

o   Earned half a billion media impressions with only $2,000 invested in media with coverage on major Canadian and International news outlets, to drive public awareness of a niche issue.

o   Earned 93 pieces of coverage, including coverage on all major Canadian news outlets on digital, radio and TV as well as International media.

 

-       Tier 2: Target Audience Outcomes (to drive engagement)

o   Garnered a 1470% increase in conversation compared to the daily average Down syndrome discussions.

 

-       Tier 3: Business Outcomes (to drive donations)

o   The campaign increased online and telephone donations by 77%, compared to 2017

 

In the end our campaign succeeded in getting this hidden issue the attention it deserves.