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MRM UK
Customer Relationship Agency
London, UK

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About

We are an integrated, digital, full-service partner that helps businesses grow meaningful relationships with people.


No other agency understands relationships like us.
Relationship is quite literally our middle name (McCann Relationship Marketing). With our unique proprietary tools and super-talented team, we help businesses grow meaningful relationships with people.

We creatively engineer Total Human Experiences (THX).
THX happens at that incredible moment of intersection between creativity, strategy and technology. All of which we fuel with ‘gold dust’ data, uncovering powerful insights and illuminating opportunity.

We make work that works.
We focus on commercial effectiveness and we measure everything. That includes our creativity; we are incredibly proud to have won 36 awards, for 10 campaigns and 8 clients, in the last 12 months alone.
 
And most of all, we strive to do the right thing.
For our clients, their customers, each other, the industry and the world. And that’s why we’re honoured to be awarded Campaign’s Customer Engagement Agency of the Year 2021.
Specialities
We develop lasting and valuable relationships through understanding, designing and developing the complete experience that audiences 
have with a brand; we call it Total Human Experiences.
Customer Strategy and Experience
We devise and deliver end-to-end, multi-channel customer strategies and experiences.

Creative and Content Development
We conceive, design and produce original creative content across every touchpoint and platform – whatever gives us the best possible chance to reach and engage the audience.

Research and Insight
We deliver future-focused insight, consumer research and innovation concepts, using a variety of powerful techniques.

Technology and Development
Technology is at the heart of everything we do. It drives the award-winning solutions that we’re renowned for.
Clients